Google Android Settings

This page explains how to connect devices running Google Android to the eduroam network. Connecting is a three-stage process.

Check your Android version

Some versions of Android contain bugs which make connecting to eduroam unstable, or at worst impossible. The table below shows users' experience with connecting different Android versions, and any applicable notes or workarounds.

Codename Version Status Notes
  <= 1.5 Does not work No support for WPA2 Enterprise.
Donut 1.6 Warning Some builds do not support WPA2 Enterprise.
Eclair 2.0 OK  
2.0.1 Warning Some issues when roaming between Access Points.
2.1 OK  
Froyo 2.2 OK  
Gingerbread 2.3.0 - 2.3.2 OK  
2.3.3 - 2.3.6 Warning Some issues with authentication - ensure anonymous identity setting is left blank.
After reboot, device will not connect until eduroam network is reselected and you enter your credentials store password.
Honeycomb 3.0 - 3.1 OK  
3.2 Warning Disable and re-enable Wi-Fi if device gets stuck in "connecting" state.
Ice Cream Sandwich 4.0.0 - 4.0.4 OK  
Jelly Bean 4.1.x OK  
4.2.x and newer OK  

Enable secure credential storage

  1. Open Settings then Security. If your device doesn't have this option, skip to the next section of these instructions.
  2. Ensure Secure credential storage is enabled. You may have to choose Set password first; set this password to something you can remember, as you will not be able to recover your credentials store if you forget your password.
  3. If you can't remember your existing credentials store password, you can set a new one by going to Settings > Security > Clear storage to clear the credentials store and password, then choose Set password to set it again.
    Warning: this will clear all saved passwords and logins. Only perform this step if you genuinely cannot remember your credentials store password!

Configure your device's Wi-Fi settings

  1. Return to the home screen.
  2. Open Settings then Wi-Fi. On older devices, you may have to choose Wireless & Networks first, then Wi-Fi Settings.
  3. Ensure Wi-Fi is enabled and a list of networks is shown.
  4. Press and hold eduroam. From the pop-up menu, choose Modify / Edit network settings, or Connect to network if the edit or modify options are not available.
  5. From the settings dialog, ensure the following items are set:
    1. Set EAP Type or EAP Method to PEAP.
    2. Set Phase 2 Authentication or Subtype to MSCHAPv2.
    3. If you are a member of staff, set Identity or Username to your University username followed by @reading.ac.uk (e.g. ab123456@reading.ac.uk).
    4. If you are a student, set Identity or Username to your University username followed by @student.reading.ac.uk (e.g. ab123456@student.reading.ac.uk).
    5. Stop and check the previous entry, ensure there are no spaces and all the letters are in lower case. Android will sometimes insert a space or automatically change "uk" to upper case; either of which will stop your connection working.
    6. Set Password to your Universiuty password.
  6. Press Connect.

Troubleshooting

If you cannot connect, check that:

  • You are at a location with good signal strength.
  • You have remembered to add @reading.ac.uk to the end of your username.
  • You are typing your University password correctly.

These settings will only work if you have a University of Reading username - if you are from a different organisation, you will need to refer to your home organisation for the correct instructions.

If you require further assistance, please contact the IT service desk.

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