Generic Settings
This page contains the list of generic settings that can be used to try to connect unsupported devices to the eduroam wireless network. Please be aware that IT Services are regrettably unable to assist with connecting devices for which we do not have explicit instructions or connection wizards.
Please note: The network, realm, identities, username and password are case sensitive.
| Correct value | |
|---|---|
| Network name / SSID | eduroam |
| Network mode | Infrastructure |
| Wireless security / Network Authentication | WPA2 Enterprise |
| Data encryption / Encryption mode | AES |
| Pre-shared key / network key | If you are asked for this, either your Wireless security setting choice is incorrect, or your device is not capable of connecting to eduroam. Your device must support WPA2 Enterprise in order to connect. |
| EAP type / outer method | PEAP / Protected EAP / PEAPv0 / Tunneled-TLS / TTLS |
| EAP inner method / Authentication method / Phase 2 authentication | MS-CHAPv2 / EAP-MSCHAPv2 / MSCHAPv2 |
| User certificate | Must be left blank |
| CA Certificate / Certificate Authority / Trusted Root CA | AddTrust External CA Root Download as CRT or DER format |
| Validate server certificate | Yes |
| Server name / Trusted servers | radius.auth.reading.ac.uk |
| Username | For staff: Your University username, followed by @reading.ac.uk. For students: Your University username, followed by @student.reading.ac.uk. |
| Domain | Leave blank |
| Realm | Leave blank |
| Password | Your University password |
| All other settings | Leave at default values, or leave blank. |
Device-specific notes:
Nokia N9x / N900: You need to configure the wireless network manually, don't scan for networks.
Palm TX: If WPA2 Enterprise is not listed in the wireless security options choice, you will need to install the Palm Enterprise Security Update before attempting to configure your device to connect to eduroam.
Troubleshooting
If you cannot connect, check that:
- The wireless functionality in your computer is enabled.
- You are at a location with good signal strength.
- You have remembered to add @reading.ac.uk to the end of your username.
- You are typing your University password correctly.
- You have installed all available firmware and software updates and patches for your device.
These settings will only work if you have a University of Reading username - if you are from a different organisation, you will need to refer to your home organisation for the correct instructions.