Connect Mac OS X Mavericks

These instructions explain how to connect an Apple Mac computer running OS X Mavericks (10.9) to the eduroam wireless network.

  1. Download and run the Mac OS X configuration profile.
  2. As part of the installation, you will be asked for a username and password:

    Username prompt

    If you are a member of staff, your username is your University username with @reading.ac.uk on the end (e.g. ab123456@reading.ac.uk).
    If you are a student, your username is your email address (e.g. a.chung@student.reading.edu.my).
    The password is your University password.
  3. After pressing Install, you will be prompted to accept a number of changes to your system. It is important to allow all these changes to be made.
  4. Once installation has completed, choose eduroam from the list of Wi-Fi networks on your computer.

Troubleshooting

If you cannot connect, check that:

  • The Apple Airport functionality in your computer is enabled.
  • You are at a location with good signal strength.
  • If you are a member of staff, you have remembered to add @reading.ac.uk to the end of your username.
  • If you are a student, you are using your email address as your username.
  • You are typing your University password correctly.

These instructions will only work if you have a University of Reading username - if you are from a different organisation, you will need to refer to your home organisation for the correct instructions.

If you require further assistance, please contact the IT service desk.

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