Connect Windows 8 / 8.1
These instructions explain how to connect a Windows 8 computer to the eduroam wireless network. Some tablets use "Windows 8 RT", if you wish to connect this type device (with an ARM processor), you should follow these instructions instead.
Important: If you have previously used our "easy installer" to configure your system to connect to eduroam, you must remove it and delete your eduroam network profile before continuing.
- Download and run the Windows 8 setup wizard.
You may be prompted to accept a number of changes to your system, it is important to allow all these changes to be made. - As part of the installation, you will be asked for a username and password:
If you are a member of staff, your username is your University username with @reading.ac.uk on the end (e.g. ab123456@reading.ac.uk).
If you are a student, your username is your University username with @student.reading.ac.uk on the end (e.g. ab123456@student.reading.ac.uk).
The password is your University password. - Once installation has completed, choose eduroam from the list of Wi-Fi networks on your computer.
Troubleshooting
If you cannot connect, check that:
- The wireless functionality in your computer is enabled.
- You are at a location with good signal strength.
- If you are a member of staff, you have remembered to add @reading.ac.uk to the end of your username.
- If you are a student, you have remembered to add @student.reading.ac.uk to the end of your username.
- You are typing your University password correctly.
- You have installed all available driver updates for your Wi-Fi adapter and all applicable Windows Updates.
These instructions will only work if you have a University of Reading username - if you are from a different organisation, you will need to refer to your home organisation for the correct instructions.
If you require further assistance, please contact the IT service desk.
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