Windows XP SP3 Settings

This page explains how to connect a device running Windows XP Service Pack 3 to eduroam. Separate instructions are available for Windows 8 / 8.1 / RT and Windows Vista / 7 systems.

Update the root certificate store

In order to connect in a secure manner, it is necessary to update your system's root certificate store.
  1. Save the Update for Root Certificates [May 2013] (KB931125) to your computer.
  2. Locate where you saved the updater and double-click on it.
  3. Accept all prompts using the default values.

Configure Wi-Fi settings

  1. Right-click on the tray icon for the wireless card and select Open Network Connections. Alternatively, open Control Panel and select Network Connections.
  2. Locate the icon for the wireless card, right-click on it and select Properties.
  3. In the window that appears, choose Wireless Networks.
  4. Tick the box marked Use Windows to configure my wireless network settings.
  5. Press Add to add a new wireless profile.
  6. Enter the Network name (SSID) as eduroam, set Network Authentication to WPA2 and Data Encryption to AES.
  7. Select the Authentication tab.
  8. Set the EAP type to Protected EAP (PEAP), and uncheck the Authenticate as computer... and Authenticate as guest... boxes.
  9. Press Properties.
  10. In the Protected EAP Properties window, select Validate Server Certificate, tick Connect to these servers, enter in the box, then choose AddTrust External Root CA as the trusted certificate.
  11. Under Select Authentication Method, choose Secured Password (EAP-MSCHAP v2). Ensure that the Enable Fast Reconnect box is checked and the remaining two boxes remain unticked.
  12. Choose Configure (next to Select Authentication Method), and untick the box labelled Automatically use my Windows logon name and password (and domain if any).
  13. Click OK four times.
  14. After a short delay, a balloon notification will appear, asking that you Click here to select a certificate or other credentials for connection t the network eduroam. Click on the notification.
  15. Balloon notification
  16. If you are a member of staff, in the window that appears, enter your University username followed by (e.g., and your University password. Leave the logon domain box empty.
  17. If you are a student, in the window that appears, enter your email address (e.g., and your University password. Leave the logon domain box empty.
  18. Your system should now connect to eduroam.

Your system should remember your credentials and automatically connect to eduroam wherever it is available; however you may be prompted to re-enter them if you change your password or if the authentication servers are unavailable.


If you cannot connect, check that:

  • You are at a location with good signal strength.
  • If you are a member of staff, you have remembered to add to the end of your username.
  • If you are a student, you are using your email address as yoru username.
  • You are typing your University password correctly.

These settings will only work if you have a University of Reading username - if you are from a different organisation, you will need to refer to your home organisation for the correct instructions.

If you require further assistance, please contact the IT service desk.

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